Do any of these look familiar?

The associate who has so much more to offer, but isn’t getting a foothold with partners who could give them their opportunity to shine.

The lateral who’s making laps of the office, trying to find a partner who might deliver them their first tranche of work.

The attorney who’s grateful to be able to work from home, but feels their absence from the office is costing them in their career.

The team that’s in a slack period, with associates missing their utilisation targets, while another team is completely snowed under.

And the partner who needs an associate – someone skilled, reliable, and available – but everyone they know doesn’t fit the bill.

Look inside any large law firm, and you’re likely to find examples of each of these scenarios – and many more cases in which talented people are proving really difficult to locate and match with the right person or people.

It’s in the nature of large organisations, but it means the full potential of their people is bottled up and their productivity potential isn’t fully realised.

Our work allocation solution is designed to harness that productivity potential by supporting brand new connections across your entire firm – providing new opportunities for every lawyer to connect, contribute, and thrive, regardless of where they work or who they tend to work with.

Partners: Exceed client expectations

At its core, Capacity is about helping law firms deliver exceptional service to their clients. We want partners to be confident that they can assemble superstar teams, teams that will help them exceed the expectations of their clients, at the drop of a hat.

To achieve this, Capacity captures every fee-earner's real-time availability, skills, experience, and preferences, making this information accessible to everyone who allocates work. Whether a lawyer is working from an office across the country or from home, whether they’re a rising star at the firm or a new lateral, Capacity ensures they’re visible when a partner’s searching for the right person for their project.

Finding that person, or those people, can be time-consuming. Often, partners need people with a profile tailored to the specific needs of each client, matter, or task. They have go-to people, but when they’re unavailable or over-utilised, partners may feel they have nowhere to turn.

We’re helping to make that experience a thing of the past. With a reliable directory of everyone in the firm, including resources from different departments and offices, all updated in real-time, partners have a simple way to plug gaps in their teams.

And our simple allocation process, which you'll complete in less time than it takes to draft an email, means that partners spend minutes – not hours – assembling the teams they know will deliver for their clients.

Associates: Network across the entire firm

Internal networking is an essential part of a fee-earner’s career, but developing a network across their law firm isn't always plain sailing.

Laterals face challenges in building those all-important initial relationships. Remote or hybrid workers can feel they’re invisible when they’re not in the office. Associates in smaller offices and lesser-utilised jurisdictions may feel the same. And fee-earners might sense that partners’ prior relationships with go-to associates are locking them out of the most interesting work.

Capacity seeks to surface the talent lying dormant in your firm. For associates, that means they’re automatically considered for work – so long as they fit the profile sought by work allocators.

In practice, that means all associates have the opportunity to be considered for work by partners across the entire firm, including those they have yet to meet.

We know that great relationships within law firms often start with a single assignment. We’re driven to make more of those connections, giving associates the chance to make lasting impressions on senior colleagues they might not typically have the opportunity to work with.

Firm leaders: Forge a truly “one-firm” culture

We know it can be difficult to encourage and incentivise your people to build new relationships when their current ones seem to be working fine. It makes sense that partners tend to work with familiar associates with whom they’ve built a bond of trust. Doing otherwise doesn’t only feel like a risk – it can take hours, if not days, to assign work to someone they don’t know.

Capacity was built by former lawyers to overcome these two major obstacles. Our system gives work allocators complete confidence that the people they locate for their assignments will always be qualified and available for their tasks. And assignments in Capacity take less than a minute to complete – saving precious time for partners and associates alike.

Large, international law firms are not without their history, traditions, and values. We know leaders take their firm’s culture seriously, aiming to foster that “one-firm” ethos that will attract the right associates while providing a distinguished level of service to clients.

By giving your people a simple way to connect and share work, Capacity makes it easy to develop your firm’s internal relationships, creating a robust and reliable foundation from which firm’s culture can flourish.

And what about the scenarios we mentioned at the top? Well, with Capacity...

The associate finds they’re being allocated work from inspiring partners across their firm, and their career begins to hit new heights.

The lateral hits the ground running immediately, taking on challenging work and feeling like a valued part of their team from their very first month.

The attorney working from home is staffed on a really exciting matter, and is coming to the office more regularly to rub shoulders with motivated colleagues.

The team fills its slack period with another team’s work. As a result, its associates hit their utilisation targets – and develop relationships with a whole set of people they wouldn't usually work with.

And the partner is no longer stressed about delegating urgent work. She’s never short of talented, available options to help her exceed her client’s expectations.